Metrics & Milestones
100K! Seeing the YouTube subscriber count surpass 100,000 was a memorable moment for us all. It comes on the back of many years of consistent production by Alex and the Nugget’s News team at large.
It was also pleasing to see Nugget’s News Crypto & Finance Podcast get back into the top 25 in Apple Podcasts’ business category.
One of the month’s highlights was our launching of a new report type on the Member Platform: Crypto Valuation Reports. Available to Pro members and issued monthly, the reports deliver a comprehensive evaluation on a specific crypto project.
In recent weeks, we filled 2 full-time positions—one in content and the other in member support. We can’t wait for the new hires to start generating value for the public and paid members in 2021!
We also hired 3 full-time developers in November to bolster our ability to improve the Member Platform. Over the coming months, we’ll be rolling out some exciting new features. The developers will also be improving the user-friendliness of the Knowledge Centre.
From a member support standpoint, we launched an automated chatbot in November. This solution is already cutting our response times, helping members get answers to their questions faster and with better context.
Typing this from our new office—same building, (much) bigger space—I’m looking forward to continuing to expand our team and output of content in 2021. With the majority of the team back together after months of working from home, we’re all riding a wave of collaborative energy into the final month of what’s been a year like no other.
Thanks for reading.